Online at PensacolaBayCruise.com, via the mobile app, or at the ferry landing prior to departure. All tickets must be exchanged for a hop-on, hop-off wristband at the ticket booth prior to boarding.

As a reminder, the special fares do require ID confirmation when exchanged for the wristband.

Yes. Visa and Mastercard are accepted online, within your account, and at the ticket terminal.

Tickets are non-refundable unless the cruise is canceled by cruise operators due to weather or maintenance. Tickets are also non-refundable if lost or stolen and are not redeemable for cash. No change is given for unused portion(s).

Yes, the on-line ticketing and mobile app allow for purchase of multiple tickets.

Yes. Due to the limited seating onboard, every passenger, including small children that ride free require a ticket.

The vessels Pelican Perch and Turtle Runner are homeported in Pensacola, at 750 Commendencia Street, Pensacola, FL 32502. The Pensacola Bay Cruises will operate between the City of Pensacola, Pensacola Beach, and Fort Pickens.

Yes. There is interior and exterior seating.

Yes. Firearms, fireworks, and fuel are prohibited from being brought onboard.

No. Please put down the personal devices and enjoy the natural beauty of Pensacola Bay.

Yes. There is ample public parking at each cruise stop.

Approximately 50 minutes from Pensacola City to Pensacola Beach, 50 minutes from Pensacola Beach to Fort Pickens, and 30 minutes from Fort Pickens to Pensacola City.

Seasonally, a free trolley currently runs on Pensacola Beach. Additionally, a tram service will operate at Fort Pickens in conjunction with the cruise schedule. This will allow our passengers to enjoy the beautiful Fort Pickens beaches.

The tour boats were designed with passenger storage space and bike racks. Storage space on the boats is fixed, so the operator may have to more specifically define the size and quantity of items brought on board by passengers.

Alcoholic and non-alcoholic beverages are sold on board.

The vessels are accessible.

For the safety of all passengers aboard, no animals are allowed. Only service dogs are permitted.

Yes, a charter option is available. Please contact us for details.

The vessels will not be able to transport vehicles. Parking is available at all departure points.

Tickets are good until activated and exchanged for a hop-on, hop-off wristband.

No. They are valid until redeemed for the hop-on, hop-off wristband.

Children 12 and under must be accompanied by an adult.

 

Tour boat tickets will offer “hop-on, hop-off” privileges, allowing passengers to travel in either direction between the service’s three endpoints during the day.